Jennifer Was Hired Recently by a Software Firm to Investigate

question 30

Multiple Choice

Jennifer was hired recently by a software firm to investigate employee complaints and train and evaluate personnel. Jennifer is in charge of which of the following business processes?

• A) operations processes
• B) service processes
• C) technology development processes
• D) human resources processes

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Definitions:

Personal Investments

financial assets purchased with the expectation that they will generate income, appreciate in value, or both, including stocks, bonds, real estate, and mutual funds.

Sales Territory

A defined geographical area assigned to a salesperson or team, within which they are responsible for selling a company's products or services.

Customer's Problems

Issues or challenges faced by customers that may prompt them to seek solutions through purchasing products or services.

Selling Skills

The abilities and techniques a salesperson uses to connect potential customers with products or services, aiming to close a sale.