Ought-To-Be Diagrams Are ________

question 21

Multiple Choice

Ought-to-be diagrams are ________.

• A) diagrams of the current process
• B) diagrams of current processes that need no improvement
• C) diagrams provided as inputs to the redesign team
• D) diagrams of suggested improvements to a process

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Definitions:

Trial Close

A technique used in sales to gauge a prospect's readiness to buy by asking a question that assumes they are moving towards a purchase.

Buying Signals

Indicative actions or expressions from a potential buyer suggesting an interest in making a purchase.

Close a Sale

The process of successfully securing a purchase agreement or deal with a customer, concluding the sales process.

Remain Silent

A sales technique where the seller stops talking to give the potential buyer time to think or react, often after asking a question or making a proposal.