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________ are an extension of bad reviews where prosumers revolt and use an organization's site in damaging ways.
Credit Card Companies
Businesses that issue credit cards to consumers, facilitating electronic payment transactions and often offering credit facilities.
Monthly Credit Card Statements
Periodic summaries sent by credit card companies to cardholders, listing purchases, payments, and other transactions for the month.
Behavioral Economics
Behavioral economics studies how psychological, cognitive, emotional, cultural, and social factors affect the economic decisions of individuals and institutions and the consequences for market prices, returns, and resource allocation.
Availability Heuristic
An intellectual quick-step that employs readily recalled instances when contemplating a certain topic, notion, strategy, or judgment.
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