Sue Is a Salesperson Attempting to Get Satisfied Customers to Go

question 22

Multiple Choice

Sue is a salesperson attempting to get satisfied customers to go "on the record" about their experiences. Sue is trying obtain ____.

• A) Statistics
• B) Confirmed benefits
• C) Anecdotes
• D) Analogies
• E) None of the above are correct

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Definitions:

Tolerance

The allowable deviation in the value of a component or system from its specified value, often expressed as a percentage.

Metal Film

A type of resistor that uses a thin metal film as the resistive element to provide stability and accuracy.

Ceramic Rod

A rod made of ceramic material, often used in applications requiring high temperature resistance or electrical insulation.

Composition Carbon

Likely refers to carbon composition resistors, electronic components made from carbon dust or graphite paste, used for their stable electrical resistance.