Which of the Following Is Accurate Regarding the Impact of Technology

question 66

Multiple Choice

Which of the following is accurate regarding the impact of technology on customer relationship management?

• A) Buyers can place orders without the salesperson's involvement.
• B) Buyers may have continuous real-time access to the selling organization.
• C) Salespeople are more readily able to analyze customer information.
• D) Salespeople have more timely, and perhaps expanded, access to their companies records and interactions (e.g., customer service, order fulfillment, etc,) concerning their customers.
• E) All of the above are accurate.

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Definitions:

Petty Cash Fund

A small amount of cash kept on hand for making immediate payments for miscellaneous small expenses.

Journal Entries

Records of financial transactions in the accounting system, where each transaction requires a debit and a credit.

Understated

Describes an item that is reported at a figure less than the actual amount.

Bank Reconciliation

Aligning an organization's bookkeeping figures for a cash account with the related details found on a bank statement.