With Respect to Customer Training, Salespeople Should

question 43

Multiple Choice

With respect to customer training, salespeople should

• A) Leave the training to the training experts.
• B) Encourage customers to provide their own training.
• C) Always use it as a bargaining tool when trying to get the buyer to make a purchase.
• D) Be involved either directly or indirectly in the training process unless otherwise specified by the customer.
• E) None of the above are correct.

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Definitions:

Concentric Contractions

A type of muscle contraction in which the muscle shortens while generating force.

Muscle Tension

The force generated by the contraction of muscle fibers, often in response to external stimuli or neural activation.

Isometric Contractions

Muscle contractions where the muscle exerts force without changing length, used for stabilization and posture.

Tetanus Of Muscles

A condition characterized by prolonged contraction of skeletal muscle fibers caused by potent toxins produced by the bacteria Clostridium tetani.