One of the First Things the Salesperson Should Do When

question 76

True/False

One of the first things the salesperson should do when dealing with a complaint is let the customer vent.

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Definitions:

Parliament

The supreme legislative body in a country, especially in those following the British system, composed of two houses: the upper house (Senate or House of Lords) and the lower house (House of Commons or House of Representatives).

Compromise

An agreement or a settlement of a dispute that is reached by each side making concessions.

Revolutionary War

The war of independence fought by the Thirteen American Colonies against British rule from 1775 to 1783, resulting in the founding of the United States of America.