Successful Change Agents

question 26

Multiple Choice

Successful change agents:

• A) are leaders
• B) focus on group level of system
• C) focus on the organization level of the system
• D) address all levels of the system

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Definitions:

Estoppel

A legal principle preventing someone from arguing something contrary to a claim previously made or acted upon in good faith.

Waiver

The intentional relinquishment of a known right. It is a voluntary act and implies an election by the party to dispense with something of value, or to forgo some advantage that he or she might have demanded and insisted on.

Personal Satisfaction

A contractual condition requiring an obligation to be performed to the personal satisfaction of one of the parties involved, subject to reasonable criteria.

Intercontinental Ballistic Missile

A guided ballistic missile with a minimum range of more than 5,500 kilometers, primarily designed for nuclear weapons delivery.