When a Change with Which You Strongly Disagree Comes to You

question 14

Multiple Choice

When a change with which you strongly disagree comes to you in the form of a strict mandate for implementation from higher management, you should:

• A) Collaborate with other supervisors and key employees to work against implementation.
• B) Prevail on higher management to reverse the mandate .
• C) Survey your employees for their feelings about the directed change.
• D) Do your best to convince the employees why they must comply with the change.

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Definitions:

Defense Mechanisms

Mental mechanisms activated without awareness to defend against anxiety triggered by thoughts or feelings judged as inappropriate.

Individual Differences

Variations among individuals in qualities or attributes, including personality, intelligence, interests, and behaviors.

Children and Adults

A term used to differentiate between the stages of human life, from early development to mature adulthood.

Sociocognitive Theories

refer to a framework considering the interaction between individual cognitive processes and social behavior in understanding personality development and human behavior.