The Best Cure for a Great Many of the Problems

question 18

Multiple Choice

The best cure for a great many of the problems experienced with a troublesome employee is:

• A) Utilizing a performance improvement approach including increased expectations of employee performance.
• B) Reviewing the progressive disciplinary process with the employee.
• C) Transferring the employee to another supervisor.
• D) Keeping the person constructively occupied with meaningful work.

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Definitions:

Gradual Weakening

A slow reduction in strength, intensity, or power of something, often occurring over time.

Conditioned Response

A learned reaction to a previously neutral stimulus that has been repeatedly presented along with an unconditioned stimulus.

B. F. Skinner

An influential American psychologist known for developing the theory of behaviorism and for his research on operant conditioning.

Operant Conditioning

A learning process in which the probability of a behavior is changed by its consequences, such as rewards or punishments.