Communicating Honestly and Consistently in Cases of Public Health and Crisis

question 32

Multiple Choice

Communicating honestly and consistently in cases of public health and crisis communication involves providing the public with answers to three key questions. Which of the following is NOT one of those questions?

• A) When will the crisis end?
• B) Where can I find trustworthy information?
• C) What do I need to know?
• D) What should I do and not do?

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Definitions:

Significant Minority

A portion of a group that is not the majority but large enough to have an impact or warrant attention.

Gratitude

A positive emotion that results from the perception that one has benefited from the costly, intentional, voluntary action of another person.

Positive Emotion

Refers to feelings that are typically considered enjoyable and results in a sense of well-being and satisfaction.

Benefited

Received an advantage, improvement, or gain from something.