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_______ groups have a highly-defined structure, a set of rules, a hierarchy for membership where some people are designated leaders, and a set of clear goals.
Sustainable Competitive Advantage
A long-term strategy that allows an organization to consistently outperform its competitors over time, due to unique resources or capabilities.
Operational Excellence
The practice of optimizing processes, resources, and culture to deliver the best possible value to customers.
Amazon
An American multinational technology company primarily known for its e-commerce platform, along with cloud computing, digital streaming, and artificial intelligence.
Free Two-Day Shipping
A delivery service option that ensures a product is delivered to the customer within two business days at no additional cost.
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