Lenient Return Policies Encourage Purchases, but the Cost for the Retailers

question 44

Essay

Lenient return policies encourage purchases, but the cost for the retailers can be high when customers return products. How can operant conditioning be used to discourage consumers from returning their purchases?

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Definitions:

Core Temperature

The temperature of the internal environment of the body, which is maintained within a narrow range for optimal physiological functioning.

Intermittent Fever

A fever that occurs sporadically or at irregular intervals, typically indicating an infection or disease.

Orally

Administration of substances, such as medication or food, through the mouth.

Remittent

Characterized by temporary improvements or a decrease in the severity of symptoms, especially related to diseases or conditions.