You Would Like to Know More About New Clients Before

question 7

Multiple Choice

You would like to know more about new clients before they come into your office for services. You wonder whether it is ethical to conduct an online search before you see them. According to Standard 1.07 of the NASW Code of Ethics regarding client privacy, you should:

• A) Conduct the searches and do not tell the clients that you have done so, so that you do not upset them
• B) Conduct the searches and let them know at the next meeting what you have discovered about them online
• C) Never conduct an online search of a client because it is illegal to do so
• D) Obtain consent from clients PRIOR to conducting an online search, or avoid conducting an online search without their permission

---

Definitions:

Competitive Sales Position

The strategic standing of a product or service in the marketplace as compared to its competitors, often determined by factors like price, quality, and brand loyalty.

Workload Method

A formula-based method for determining the size of a salesforce that integrates the number of customers served, call frequency, call length, and available selling time to arrive at a figure for the salesforce size.

Formula-Based Method

A systematic approach to problem-solving or decision-making that uses a specific mathematical formula to determine outcomes.

Salesforce Size

The number of individuals in a company's sales team, which can impact the firm's ability to reach potential customers and achieve sales targets.