Pure Substances

question 68

Multiple Choice

Pure substances:

• A)have a uniform composition and cannot be separated by physical methods.
• B)are always elements.
• C)are solids in most cases.
• D)have a uniform composition that can be separated by physical methods.

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Definitions:

Operational CRM

A type of Customer Relationship Management focused on streamlining and improving the business operations that involve direct interaction with customers.

Bundling

The practice of selling multiple products or services together as a single combined unit, often at a discounted price.

Upselling

A sales technique where a seller induces the customer to purchase more expensive items, upgrades, or other add-ons in an attempt to make a more profitable sale.

Low-end CRM

Customer Relationship Management systems designed with fewer features and capabilities, targeted towards small businesses or users with basic requirements.