Gerald, a Certified Public Accountant, Informs His Client, Simon, a Small

question 64

Multiple Choice

Gerald, a certified public accountant, informs his client, Simon, a small business owner, that Simon's production expenses for the last year were $40,000. Revenues were $100,000. Simon gave up a job that paid $70,000 to open his business. What is Simon's accounting profit or loss?

• A) $40,000
• B) $60,000
• C) $70,000
• D) -$10,000

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Definitions:

External Failure Costs

Costs that occur after a product has been delivered to the customer and a defect has been found, including returns, repairs, and warranty claims.

Incentive Compensation

A form of payment designed to motivate and reward employees beyond their regular pay, based on their performance.

Balanced Scorecard Performance Measures

A strategic planning and management system used to align business activities to the vision and strategy of the organization, improve internal and external communications, and monitor organization performance against strategic goals.

Customer Measures

Metrics or indicators used to evaluate the satisfaction, loyalty, retention, and acquisition of customers within a business.