An Initial Reaction to a Crisis May Be

question 52

Multiple Choice

An initial reaction to a crisis may be

• A) Denial
• B) Disbelief
• C) Conflict
• D) Overload

---

Definitions:

Transactional Leadership

A leadership style focused on supervision, organization, and performance; involves motivating employees through rewards and punishments.

Symbolic Leader

Someone whose words and actions consistently communicate core values.

Cultural Manager

A leader or administrator who is skilled in managing the cultural dimensions of an organization, including values, beliefs, and behaviors.

Communications Specialist

A professional responsible for managing and facilitating the flow of information within an organization or between the public and the organization.