Examlex
Emotional intelligence involves which of the following abilities?
Discrepancy Theory
A theory that job satisfaction stems from the discrepancy between the job outcomes wanted and the outcomes that are perceived to be obtained.
Job Dissatisfaction
A negative emotional response towards one's job, resulting from a discrepancy between job expectations and realities.
Peripheral Route Persuasion
A method of persuasion that relies on cues outside of the message content, such as the attractiveness or credibility of the source.
Social Loafing
The tendency for people in a group to exert less effort when pooling their efforts toward attaining a common goal than when individually accountable.
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