When Hiring a Telephone Operator, Companies Normally Look for Certain

question 18

Multiple Choice

When hiring a telephone operator, companies normally look for certain characteristics. Which is not one of those characteristics?

• A)Call center experience
• B)Sales experience
• C)Reliability
• D)Interpersonal skills

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Definitions:

Problem-Solving Skills

Abilities and techniques used to effectively identify solutions to challenges or issues.

Social Judgment Skills

The ability to understand and interpret the reactions and interactions of others accurately to navigate social situations effectively.

Mumford

Refers to a significant figure or reference in the field being discussed, likely alluding to a notable contributor to research or theory without specific context.

Personal Attributes

A rephrased definition: Individual characteristics, traits, and qualities that define a person's identity and behaviors.