The Ability to Anticipate the Probable Consequences of One's Communication

question 50

True/False

The ability to anticipate the probable consequences of one's communication and choose effective lines of action based on this anticipation is called self-competence.

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Definitions:

Reengineer Workflow

The process of analyzing, redesigning, and often simplifying the flow of work within an organization to increase efficiency.

Computer Technology

The use and study of computers and other electronic devices to store, process, and exchange data, significantly impacting society and business operations.

Customer Service

The help and counsel delivered by a firm to customers who acquire or employ its offerings.

Process Reengineering

The systematic analysis of work processes to design new and better ones.