Why Is the Concept of Positive Deviance Controversial

question 32

Multiple Choice

Why is the concept of positive deviance controversial?

• A) If behavior has a positive impact, it is not deviant.
• B) Deviance cannot be positive.
• C) Deviance is usually viewed as a violation of social norms with negative consequences.
• D) Deviance is usually viewed as an unchangeable characteristic of criminals.

Understand adaptive selling and its role in offering unique value to customers.

Understand different sales presentation formats and their applications.

Recognize the importance of customer and sales situation knowledge in sales.

Identify techniques for handling objections and closing sales.

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Definitions:

Conflict Management Strategy

Methods or approaches used to address and resolve conflicts in an effective and constructive manner.

Argument

is a statement or series of statements for or against something, often involving evidence and reasoning to support a position.

Political Exercise

The activities involved in acquiring and using power in a workplace or organizational setting to achieve one's goals.

Relationship Conflict

The tension, disagreement, or incompatibility between individuals regarding their relationship, not necessarily focused on tasks or goals.