Which Statement About Active Listening Is Correct

question 5

Multiple Choice

Which statement about active listening is correct?

• A) Active listening requires that you pay close attention to the speaker.
• B) Active listening is disrespectful to the speaker and other listeners.
• C) When actively listening, you focus on how you will respond to what the speaker is saying.
• D) When actively listening, you should lean away from the speaker to show you want to hear more.

---

Definitions:

Routine Tasks

Repetitive and predictable job activities that follow a set procedure or sequence and usually require a lower level of creativity or critical thinking.

Empowerment

The process of giving individuals or groups more power and control over their lives or the work they do, often leading to increased autonomy and effectiveness.

Employee Survey

A tool used by organizations to gather feedback and opinions from employees about their work environment, job satisfaction, and organizational practices.

Patient Satisfaction

The measure of the extent to which a patient is content with the healthcare they receive, considering the quality and outcome of their treatment.