Examlex
One cannot deal with internal conflict while also using energy to fight external conflict.
Organizational Norms
Shared expectations and rules that guide behavior of people within social groups, including workplaces.
Voluntary Behavior
Actions taken by an individual out of free will without external compulsion or coercion.
Organizational Citizenship Behavior
Voluntary actions by employees that are not part of their formal job requirements but contribute to the organizational well-being.
Above and Beyond
Refers to actions or behavior that exceed what is normally expected or required.
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Q12: The capacity of people to step outside
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Q28: Not everyone who ascribes to this theory