What Is the Biggest Lesson in Crisis Communication from the Boeing

question 41

Multiple Choice

What is the biggest lesson in crisis communication from the Boeing 737 crisis?

• A) The court of public opinion rules.
• B) Never say "no comment."
• C) Timely communication is key.
• D) Believe in your product.

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Definitions:

World Bank

An international financial institution that provides loans and grants to the governments of poorer countries for the purpose of pursuing capital projects.

Geneva Conventions

International meetings that attempted to deal with many of the contemporary complications brought on by the nature of warfare in the twentieth century.

Prisoners of War

Individuals captured and held by an enemy during an armed conflict, protected under the Geneva Conventions with rights to humane treatment.