When Responding to a Crisis, the Use of Denial, Excuse

question 2

Multiple Choice

When responding to a crisis, the use of denial, excuse, or justification ______.

• A) is a valid option
• B) may lead to litigation
• C) can increase agency profits
• D) requires legal counsel

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Definitions:

Cultural

Pertaining to the customs, arts, social institutions, and achievements of a particular nation, people, or other social group.

Level of Competition

The intensity of rivalry among businesses in the same industry, which can affect market share, pricing strategies, and innovation efforts.

Price Wars

A competitive strategy involving several companies lowering their prices in an attempt to undercut competitors, potentially leading to lower profit margins for all involved.

Market Segment

A subgroup of people or organizations with shared characteristics within a broader market that businesses target with specific products or marketing.