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Kim Sung is a member of the Joint Health and Safety Committee at her workplace and she has been asked to work with an outside safety expert to identify hazards from poor housekeeping throughout the hospital.A walk-through survey would be an effective way for them to collect this data.
Active Listening
The practice of fully concentrating, understanding, responding, and then remembering what is being said.
Feeding Back
The process of giving constructive responses or information about a task or performance to promote improvement.
Emotional Content
The aspect of communication that involves feelings, values, and attitudes, influencing how messages are received.
Learned Skill
A capability or expertise developed through practice and learning.
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