Match the Concept, Term, or Theory with Its Correct Response

question 40

Multiple Choice

Match the concept, term, or theory with its correct response or definition.
-The ability to interpret, manage, and communicate emotions effectively.

• A) anger
• B) blended emotions
• C) catharsis
• D) chronic hostility
• E) deactivation
• F) emotion
• G) emotion management
• H) emotion-sharing
• I) emotional contagion
• J) emotional intelligence
• K) encounter avoidance
• L) encounter structuring
• M) feelings
• N) grief
• O) Jefferson strategy
• P) moods
• Q) neuroticism
• R) primary emotions
• S) reappraisal
• T) supportive communication
• U) suppression
• V) venting

---

Definitions:

Organizational Control

The processes, structures, and guidelines put in place within an organization to guide the behavior of its members and achieve its objectives.

Business Ethics

The study and examination of moral and ethical problems that arise in a business environment, guiding the behavior of individuals and organizations.

Codes of Ethics

Written policies or rules that outline expected moral behavior and guide decision-making within an organization.