Match the Concept, Term, or Theory with Its Correct Response

question 23

Multiple Choice

Match the concept, term, or theory with its correct response or definition.
-Attempts to influence which emotions you feel and how and when you experience them.

• A) anger
• B) blended emotions
• C) catharsis
• D) chronic hostility
• E) deactivation
• F) emotion
• G) emotion management
• H) emotion-sharing
• I) emotional contagion
• J) emotional intelligence
• K) encounter avoidance
• L) encounter structuring
• M) feelings
• N) grief
• O) Jefferson strategy
• P) moods
• Q) neuroticism
• R) primary emotions
• S) reappraisal
• T) supportive communication
• U) suppression
• V) venting

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Definitions:

Test Results

The outcome or findings obtained from conducting a test or series of tests, used for evaluation or diagnostic purposes.

Credibility

The quality or attribute of being trusted and believed in, often based on a reputation for honesty and integrity.

Informative Message

Message giving information to which the reader’s basic reaction will be neutral.

Organization Image

The public perception or the collective view held about a company or institution's character and reputation.