____________________Is the Ability to Capture Data on Customer Requirements and Using

question 26

Multiple Choice

____________________is the ability to capture data on customer requirements and using it to create unique services or products can be a powerful way of adding value and keeping out competitors.

• A) Collaborative filtering
• B) Performance
• C) First-movers advantage
• D) Mining the long-tail

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Definitions:

Demonstrated Behavior

Observable actions or reactions of an individual or group that are exhibited in response to a situation or stimulus.

Relationship Changes

Alterations in the dynamics or nature of interactions between individuals or groups.

Negotiation Dynamics

The underlying factors and interactive processes that influence the flow and outcomes of negotiations.

Distributive Issues

Conflicts over resources that are perceived as limited, where any gain by one side is made at the expense of the other, fostering a competitive atmosphere.