The Opening Question, "How Can I Help You?" May Feel

question 18

True/False

The opening question, "How can I help you?" may feel like a top-down hierarchal approach that may offend some cultural groups.

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Definitions:

Scienter

Knowledge of wrongdoing or fraudulent intent in the violation of a law or regulation.

Odometer

A device used in vehicles to measure the distance traveled.

Commercial Impracticability

A doctrine that excuses the performance of a contract when an unforeseen event makes it excessively burdensome or difficult to carry out as agreed.

Fraudulent Misrepresentation

False statements made knowingly, without belief in their truth, or recklessly, with intent to deceive and induce another to enter into a contract.