In the Late Twentieth and Early Twenty-First Centuries, a New

question 16

Multiple Choice

In the late twentieth and early twenty-first centuries, a new threat to the world economy emerged in the form of

• A) a new superpower race between China and the United States.
• B) falling fertility rates, resulting in an increasingly elderly population.
• C) deadly new contagious diseases, particularly the Ebola virus and severe acute respiratory syndrome (SARS).
• D) widespread famine in Africa and South America.

Grasp the four dimensions of emotional intelligence and the possibility of its development over time.

Identify the factors contributing to job satisfaction and how they influence employee performance and organizational outcomes.

Differentiate between the types of organizational commitment and understand their implications on employee behavior.

Understand the exit-voice-loyalty-neglect model and how employees respond to job dissatisfaction.

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Definitions:

Performance Appraisal

The process of evaluating an employee's job performance and providing feedback on their strengths and weaknesses.

Extinction

In psychology, a process by which a previously learned behavior decreases in frequency or stops altogether as a result of non-reinforcement.

Alternative To Punishment

Techniques or strategies used to modify behavior that do not involve penalizing the individual, focusing on positive reinforcement or corrective measures instead.

Organizational Hierarchy

Refers to the arrangement of individuals within a corporation according to power, status, and job function.