List the Elements That Are Referred to by the FURPS

question 61

Essay

List the elements that are referred to by the FURPS+ acronym.​

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Definitions:

Proximity

The physical or psychological closeness between people, places, or things, often influencing interactions and communications.

Integrated CRM

A holistic approach to customer relationship management (CRM) that combines data and processes across all departments to provide a unified customer experience.

Seamless Customer Experience

A cohesive, consistent interaction across multiple channels and touchpoints that a customer has with a brand, minimizing friction and maximizing satisfaction.

Future Promotions

Upcoming marketing activities designed to increase awareness or sales of a product or service.