A Supervisor Has an Obligation to Customers To

question 23

Multiple Choice

A supervisor has an obligation to customers to:

• A) see that their needs and desires are met.
• B) train workers in guest relations.
• C) represent the enterprise well.
• D) All of the above.
• E) train the boss.

---

Definitions:

Bank Reconciliation

The process of matching and comparing figures from accounting records against those presented on a bank statement.

Cash Sales

Transactions in which a customer pays for goods or services at the point of sale with cash, resulting in immediate revenue for the seller.

Cash Receipts Journal

The special journal in which all cash receipts are recorded.

Compensating Balance

A minimum account balance that a company must maintain as part of an agreement with a lender, often to secure a loan or line of credit.