Examlex
Each use case is used by only one actor.
Successful Closing
In sales, successful closing refers to effectively concluding a deal or sales process, resulting in an agreement or purchase by the customer.
Direct Objections
Explicit reservations or disagreements voiced by a potential customer during a sales process.
Alternative-Choice Close
A sales technique where the salesperson presents the potential buyer with two choices, both leading to a sale, in an effort to close the deal.
Buying Decision
The process of evaluating and choosing from available alternatives to purchase a product or service.