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What Is the 10/90 Gap and What Explains It

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What is the 10/90 gap and what explains it?


Definitions:

Arbitration

A method of resolving disputes outside the courts, where a neutral third party makes a decision.

Third Party

An entity or individual that is not directly involved in a transaction or agreement but may be affected by it or involved in facilitating it.

Settlement

The agreement reached between two parties to resolve a dispute or lawsuit outside of court.

Safe Workplace

A work environment that is free from dangers and hazards, ensuring the health and safety of employees.

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