A Customer Relationship Management (CRM)system Contains the Names and Phone

question 116

Multiple Choice

A customer relationship management (CRM) system contains the names and phone numbers of customers.Such things stored in a CRM system are part of the ________ component.

• A)software
• B)data
• C)procedure
• D)people

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Definitions:

Quantity Demanded

The amount of a good or service that consumers are willing and able to purchase at a given price.

Demand Schedule

A table that shows the quantity of a good or service that consumers are willing and able to purchase at different prices.

Equilibrium Price

The price at which the quantity of a good or service demanded equals the quantity supplied, resulting in market balance.

Surplus

An excess of production or supply over demand, often leading to a decrease in prices.