Mae Manages Delivery at a Custom-Kitchen Outlet

question 32

Multiple Choice

Mae manages delivery at a custom-kitchen outlet.Working with her customer's specifications, she contacts Gem Cabinets and places an order for a full-motion wall mount.Which of the following primary activities is Mae performing here?

• A) inbound logistics
• B) operations
• C) customer service
• D) marketing

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Definitions:

Cost of Living

The amount of money needed to sustain a certain level of living, including basic expenses such as housing, food, taxes, and healthcare.

Legislative Attempts

Efforts made by lawmakers to create or amend laws within a legislative body.

Job Evaluation Method

A systematic process for comparing different jobs to determine appropriate compensation levels based on their relative worth or complexity.

Benchmarking

The process of comparing business processes and performance metrics to industry bests and best practices from other companies.