Oscar and Cecilia Have Been Sending Messages Online for Several

question 18

Multiple Choice

Oscar and Cecilia have been sending messages online for several months and feel like they really "get" each other. When they meet face to face, however, they find it extremely difficult to understand each other's nonverbal communication styles. Oscar and Cecilia's situation reflects ______.

• A) the ambiguous nature of nonverbal communication
• B) technology's effect on "nonverbal literacy"
• C) cultural differences in nonverbal communication
• D) the effects of gender on nonverbal behavior

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Definitions:

Accounts Receivable

Money owed to a company by its customers for goods or services that have been delivered or used but not yet paid for.

Credit Sales

Transactions where goods or services are provided to a customer with an agreement to pay at a later date.

Cash Sales

Transactions in which goods or services are paid for with cash at the time of the sale.

Sales on Account

Transactions where the customer purchases goods or services on credit and promises to pay the seller at a later date.