Which of the Following Business Processes Is Related to Customer

question 41

Multiple Choice

Which of the following business processes is related to customer service?

• A) assessment
• B) account tracking
• C) sales forecasting
• D) accounts payable

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Definitions:

Effectiveness

The degree to which objectives are achieved, reflecting the capability of producing a desired result.

Appropriateness

The quality of being suitable or proper in a given context or situation.

Appropriateness

The quality of being suitable or proper in a given situation or context.

Manipulation

The act of controlling or influencing someone or something to do what one wants, often in a deceitful or unfair way.