Examlex
Which of the following is an effective technique to overcome employee resistance when implementing new enterprise systems?
Social Decentering
The cognitive process in which an individual strives to understand another person's perspective or point of view.
Interpersonal Communication
The process by which people exchange information, feelings, and meaning through verbal and nonverbal messages in face-to-face interactions.
Emotional Noise
Distractions or disturbances caused by strong emotions that interfere with the ability to listen or communicate effectively.
External Noise
Refers to physical sounds and distractions from the environment that interfere with the communication process.
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