Social CRM Is a Dynamic, SM-Based CRM Process

question 7

True/False

Social CRM is a dynamic, SM-based CRM process.

---

Definitions:

Power Divider

A component in the differential of a heavy-duty vehicle that distributes power evenly to the axles, enhancing traction.

Locked Out

A situation where access is denied or unavailable, typically referring to a security or safety mechanism.

Driving Conditions

Various factors that can affect driving, such as weather, road surface, traffic, and the vehicle's condition.

Dead Axles

Axles that are mounted on a vehicle but do not transmit driving power; they serve mainly for supporting weight and allowing wheels to rotate.