Social Media Such as Facebook and YouTube Played an Important

question 27

Multiple Choice

Social media such as Facebook and YouTube played an important role in communicating public opinion in a recent labour conflict at the Toronto Transit Commission. What was management's response to public criticism of unionized workers?

• A) initiated consultation with the transit union executive
• B) created a Facebook page to respond to the criticism
• C) reprimands issued to employees who "worked to rule"
• D) sent a memo making front-line staff responsible for customer service

---

Definitions:

Progressive Tax

A tax system where the rate of taxation increases as the taxable income or amount increases, placing a higher burden on wealthier individuals.

Income

The financial gain (earned or unearned) accruing over a given period of time.

Federal Excise Tax

A tax imposed by the federal government on the sale of specific goods and services, such as tobacco and alcohol.

Benefits-received Principle

A taxation theory suggesting that individuals should pay taxes in proportion to the benefits they receive from government services.