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All nurses must act first and foremost to care for and --------the public.
Indirect Strategy
A communication method where the main idea or request is presented after providing background information or rationale.
Hostile Reaction
A negative, aggressive, or unfriendly response to a statement, action, or situation.
Bad News
Refers to information or messages that are unfavorable or unwelcome.
Bad-News Message
Communication that conveys disappointing, unfavorable, or negative information to the recipient in a tactful way.
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