The Idea That We Form Attitudes Based on the Observations

question 12

Multiple Choice

The idea that we form attitudes based on the observations of our own behaviour is known as ______.

• A) cognitive dissonance
• B) attribution theory
• C) self-perception theory
• D) operant conditioning

Distinguish between various psychological biases and errors that exacerbate intergroup conflicts.

Comprehend the impact of group dynamics on individual behavior in conflict situations.

Identify factors that can either reduce or intensify intergroup conflicts.

Understand the role of contact and its conditions in resolving intergroup conflicts.

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Definitions:

Vertical Conflict

Disagreements or disputes between different levels of the same distribution channel, such as manufacturers and retailers or wholesalers and retailers.

Marketing Channel

The pathways or routes through which goods and services flow from the producer to the consumer, including intermediaries like wholesalers and retailers.

Lateral Conflict

Disputes or disagreements that occur between businesses at the same level in a distribution channel, such as two retailers.

Horizontal Conflict

A disagreement or dispute occurring between businesses at the same level in a distribution channel, such as retailers or wholesalers, often over competition for the same customers.