______ Refers to Preconceived Notions Based on Prior Encounters, Word

question 58

Multiple Choice

______ refers to preconceived notions based on prior encounters, word of mouth/rumor/gossip, and information provided by the media.

• A) Racism
• B) Prejudice
• C) Discrimination
• D) Stereotypes

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Definitions:

Relationship Marketing

A strategy designed to foster customer loyalty, interaction, and long-term engagement rather than focusing solely on short-term sales.

Customer Satisfaction

A measure of how products or services supplied by a company meet or surpass customer expectations.

Relationship Marketing

Relationship Marketing is a strategy designed to foster customer loyalty, interaction, and long-term engagement through providing personalized experiences and communications.

Attaining New Customers

The process and strategies used by businesses to gain new clients or customers for their products or services, essential for growth and profitability.