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Which of the Following Would NOT Be Described as a "Soft

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Which of the following would NOT be described as a "soft measure" of officer performance?

Understand Freud's concept of defence mechanisms and how they are used to manage anxiety and conflict.
Grasp the differences and similarities between Freud's and Jung's views on the unconscious.
Understand the basics of behaviourism as it applies to personality development, focusing on Skinner's perspective.
Recognize the criticisms of psychodynamic theories of personality.

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