Jenny Is Interested in Going to a Conference to Learn

question 21

Multiple Choice

Jenny is interested in going to a conference to learn new computer skills that can be applied to her job. She knows the conference is expensive, and in her former job, the expense would not have been covered, so she is hesitant to ask. She watches another employee ask to go to a conference to see how she might word it in the future to get her boss's approval. What type of information-seeking strategy is she using?

• A) testing
• B) third-party
• C) observing
• D) surveillance

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Definitions:

Oil Refineries

Industrial plants where crude oil is processed and refined into more useful petroleum products, such as gasoline, diesel, and jet fuel.

Long-Linked Technology

Service technology in which a client moves from point to point during service delivery.

Service Delivery

The manner in which a company provides services to its customers, focusing on quality, efficiency, and overall customer satisfaction.

Mass Production

A manufacturing method that produces large quantities of standardized products, often using assembly lines or automated technology, to achieve economies of scale.