Why Might Organizations Be Implementing Training Programs to Increase Cultural

question 47

Multiple Choice

Why might organizations be implementing training programs to increase cultural sensitivity, tolerance, and appreciation of diversity in the workplace?

• A) because everyone is so sensitive in today's society
• B) because they believe they will be profitable
• C) because they are good for employee happiness
• D) because they can promote mutual respect and perception checking

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Definitions:

Extrinsic Motivation

Refers to motivation driven by external rewards such as money, grades, or recognition rather than the internal satisfaction of performing the task itself.

Salovey and Mayer's Model

A model that defines emotional intelligence as a set of skills including the ability to perceive, understand, manage, and use emotions effectively.

Emotional Intelligence

The ability to recognize, understand, manage, and reason with emotions in oneself and others, enhancing personal and professional relationships.

Emotional Intelligence

The ability to recognize, understand, and manage one's own emotions as well as the emotions of others.