Your Good Friend Mahmoud Is Having a Very Difficult Time

question 87

Multiple Choice

Your good friend Mahmoud is having a very difficult time with his family, and he wants to vent to you. The expectation is that you aren't engaged in judgment, but you are responding to Mahmoud's needs. Mahmoud's circumstance requires ______ listening.

• A) discriminative
• B) empathic
• C) comprehensive
• D) appreciative

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Definitions:

Fixed Costs

Expenses that do not change in relation to the volume of production or sales, such as rent, salaries, and insurance.

Operating Leverage

A measure of the relative mix of a business’s variable costs and fixed costs, computed as contribution margin divided by operating income.

Highly Automated Industries

Sectors where machines and advanced technologies preponderantly perform production and operational processes, reducing human intervention.

Break-even Point

The point at which total revenues equal total costs and expenses, leaving no net loss or gain.