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Holmes and Rahe created an instrument called the Social Readjustment Rating Scale (SRRS) to measure life change events. In their model of stress, higher life change event scores for the last six months to a year indicate a person has a greater likelihood of ____.
E-Commerce
The buying and selling of goods and services over the internet.
Reflective Listening
A communication strategy where the listener repeats back what is said to them, demonstrating understanding and validating the speaker’s message.
Interpersonal Communication
The transfer of information, emotions, and meanings among two or more individuals using either spoken or unspoken techniques.
Reflective Listening
A communication strategy focusing on understanding and reflecting back the speaker's message to confirm understanding.
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